1. Information We Collect
We collect the following types of information:
Personal Information
- Name and contact information
- Mobile phone number
- Email address
- Billing information
- Transaction history
Technical Information
- IP address
- Browser type and version
- Device information
- Usage data
- Cookies and similar technologies
2. How We Use Your Information
We use your information for the following purposes:
- Processing mobile recharge transactions
- Account management
- Customer support
- Service improvement
- Marketing communications (with consent)
- Legal compliance
3. Data Security
We implement various security measures to protect your information:
- SSL encryption for data transmission
- Secure payment processing
- Regular security audits
- Access controls and authentication
- Data backup and recovery procedures
4. Data Sharing
We may share your information with:
- Mobile operators for recharge processing
- Payment processors
- Service providers and partners
- Legal authorities when required
5. Your Rights
You have the following rights regarding your data:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Opt-out of marketing communications
- Data portability
6. Cookies Policy
We use cookies to:
- Improve website functionality
- Analyze user behavior
- Remember user preferences
- Provide personalized content
7. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect information from children.
8. Changes to Privacy Policy
We may update this policy periodically. Users will be notified of significant changes.
9. Contact Information
For privacy-related inquiries, contact our Data Protection Officer:
- Email: [email protected]
- Phone: +971 50 123 4567
- Address: Level 42, Emirates Towers, Dubai, UAE